Some Airbnb hosts will face racial discrimination tests in California
California regulators will soon be able to test select
Airbnb hosts to determine whether they’re discriminating against users
of the app based on race, according to The Guardian. The state’s Department of Fair Employment and Housing announced a first-of-its-kind agreement
with Airbnb yesterday, which will apply fair housing testing —
something that traditional housing providers (landlords) have long faced
— to the home-sharing service.
Airbnb has for years grappled with claims of racial discrimination from users who’ve had bookings cancelled or worse.
In late 2015, Harvard University researchers found that guests with
African American-sounding names had a more difficult time renting rooms
through the popular app.
Last September, Airbnb published a report outlining steps
it would take to combat bias on the platform. “We have been slow to
address these problems, and for this I am sorry,” CEO Brian Chesky wrote
in a message that accompanied the 32-page document. Among the measures
was a new “Community Commitment” (instituted in November) that requires
hosts to certify that they won’t discriminate against renters. Airbnb’s
terms of service effectively prevent major litigation against the
company over these issues.
But a good-faith pledge wasn’t enough for California
officials. Now, the state will be permitted to conduct fair housings
tests on hosts with three ore more listings who have received
discrimination complaints. Testers will be able to create accounts
posing as potential renters “in order to gather information about
whether a host is complying with fair housing laws.”
However, most of California’s Airbnb hosts will never be
tested; approximately 6,000 of Airbnb’s 76,000 hosts in California meet
the “three or more listings” requirement, The Guardian’s report says. Airbnb has also pledged
to continue ongoing efforts to train employees, hosts, and guests on
identifying and combatting bias and discrimination across the platform,
and it will make it easier for users to file discrimination complaints —
both with the company and with the DFEH.
The article was published on : theverge
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