Facebook's Safety Check in Bangkok misled users with news from 2015
Facebook got fooled by its own algorithm. Today, the
social network activated its Safety Check feature but falsely suggested
that there was an explosion in Bangkok, Thailand.
Users in the country saw an alert to mark themselves
safe, but saw little details about when or where in Bangkok the
“explosion” occurred. Safety Check came on at around 9PM local time and
was deactivated about an hour later. News that “reported” the explosion
linked back to an outdated story on Bangkok Informer about the 2015 Erawan Shrine bombing.
So what actually happened? Here’s Facebook’s statement to The Verge on the matter.
According to BBC,
an incident occurred in the nation’s capital where a man threw ping
pong-sized firecrackers that resembled explosives at a government
building. Facebook claims this separate incident prompted Safety Check
to turn on.
Though there were no explosions, the event page for this
particular Safety Check was titled “The Explosion in Bangkok.”
Additionally, there were no links to the original news story Facebook
attributed to triggering the feature. Instead, the three linked stories,
as shown in the screenshot above, cite the 2015 explosion, and a blog
post that roughly translates to “When your friend digs up news about a
bombing that happened a year ago to share on Facebook, so very
annoying.”
Facebook is looking into how these unrelated links were added to today’s Safety Check page.
In November, Facebook announced that its Safety Check feature will be triggered by an algorithm
that looks at trending posts by users in an area and give them an
option to enable the feature. At the time, I spoke to Peter Cottle, a
Facebook engineer who helped create Safety Check, about the possibility
of false positives. Cottle assured that the algorithm uses third-party
enterprise software to fact check the event before turning Safety Check
on.
This isn’t the first time Safety Check experienced a
mix-up; in March, Facebook alerted users in the US, UK, and other
countries to mark themselves safe after a bombing in Pakistan.
The article was published on : theverge
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